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IT Support • IT Project Management

IT Project Management and Professional Services in London and Essex

Most IT projects go wrong in the planning, not the technology. We scope the work, plan the cutover, manage the people side, and stay with the project until it’s live and working. Our UK-based engineers have over 25 years of commercial IT experience and deliver projects for businesses across London, Essex, Billericay and the South East.

★★★★★
200+ Five star reviews
25+ yrs
Experience
90%
Client Retention
Get in Touch with Our IT Specialists

Ready to secure and streamline your business IT infrastructure?

Speak with our team today for expert advice, tailored managed IT solutions, or any questions about your setup.

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Project Delivery

Why IT Projects Go Wrong, and How We Prevent It

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Unclear Scope

Work grows, deadlines slip, and budgets overrun.

Our Prevention

We agree the scope and success criteria in writing before we start.

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The People Side

Staff who aren’t prepared lose valuable working time.

Our Prevention

We brief users and provide simple, actionable guides before go-live.

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Cutover Planning

Switching systems on a busy day causes unnecessary downtime.

Our Prevention

We schedule changes out of hours and thoroughly test each step first.

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No Way Back

If something fails during cutover, business operations stop.

Our Prevention

We keep a verified rollback plan so you can return to the old system quickly.

Our Projects

IT Projects We Deliver in London and Essex

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Microsoft 365 & Server Migrations

We audit your current email, files and systems, move data in stages, update users’ devices and switch over with minimal interruption. We then decommission the old system and confirm everything works. See Cloud Solutions.

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Office Move IT Support

We survey the new site, plan structured cabling and Wi-Fi coverage, and set up internet, phones and hardware before move day. Your team arrives to a working office. Also see Network Security.

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Network & Firewall Upgrades

Multi-site upgrades are planned site by site, so one location’s change doesn’t disrupt the others. We test security rules and monitoring before switching over. See Network Security.

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Device Rollouts

We prepare, secure and configure laptops and devices consistently, then hand them to your team with simple user guides. See Device Management.

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Backup & Disaster Recovery Projects

We design backup and recovery plans around how quickly you need systems back, then test them so you know they work before you need them. See Backup & Disaster Recovery.

Preparation

What to Prepare Before Your Project Starts

1

Systems, Users & Sites

A list of the systems, users and sites involved

2

Key Deadlines

Your key deadlines, such as a lease start date or a busy trading period

3

Compliance Requirements

Any compliance requirements, such as Cyber Essentials

4

Decision Maker

A named contact who can make decisions quickly

Project Scope

What Affects Project Cost and Timeline

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Scale

The number of users, devices and sites

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Data Migration

How much existing data needs moving, and how clean it is

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Downtime Tolerance

How much downtime the business can accept

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Third Parties

Any third-party suppliers, such as broadband providers or software vendors

We give a clear quote once we’ve scoped the work. A free IT Health Check is a good first step if you’re not sure what’s involved.

Project Delivery and Your Ongoing Support

Projects often start a longer relationship. Once your project is live, we can take over Managed IT Support or Co-Managed IT Support, and plan your next steps with IT Consultancy and Technology Audits.

Questions to Ask Any IT Project Provider

​Who will be my single point of contact during the project?
​What is your rollback plan if something goes wrong?
​How will you tell my staff about the changes?
​What support do I get after go-live?
​Can you show examples of similar projects?

We’re happy to answer each of these. Our case studies show how we’ve done it for businesses like yours.

Real IT Projects, Real Results

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IMA: an office move, including internet, Wi-Fi, structured cabling, an IT estate migration and a mobile-first workplace.
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Alpi UK Ltd: a standardised WatchGuard firewall migration across UK and European sites.
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Aspar Pharmaceuticals: a phased Microsoft 365 rollout with zero downtime.

FAQs

IT Project Delivery FAQs

What types of IT projects do you deliver?

Microsoft 365 and server migrations, office moves, network and firewall upgrades, device rollouts and backup projects. Contact us about anything else.

How do you keep projects on track?

We agree a clear plan and budget upfront, appoint one project lead and give regular updates.

Do you manage third-party suppliers?

Yes. We can coordinate suppliers, such as broadband providers and software vendors, so you have one point of contact.

How long does an office move or Microsoft 365 migration take?

It depends on size and scope. We give you a timeline during scoping, after a free IT Health Check.

What happens after go-live?

We hand over working systems and documentation, and agree the support you need next.

Can you work in regulated environments?

Yes. We plan changes to meet your compliance needs, including Cyber Essentials requirements.

Have a Project in Mind?

Tell us what you need, or book a free IT Health Check to plan it properly.