IT Support • Co-Managed IT Support
Already have an IT team? We add the capacity and specialist skills it needs, from helpdesk cover to major projects. Your team stays in charge of the business; we make it stronger.
Speak with our team today for expert advice, tailored managed IT solutions, or any questions about your setup.
The basics
Co-managed IT support means an external provider works alongside your in-house IT team. Your team keeps the day-to-day relationship with your staff and your business. We fill the gaps: extra hands, specialist skills and cover when people are away, busy or working out of hours.
When a project lands or someone is off sick, we pick up the helpdesk load so your internal team can stay focused.
Security, cloud, networking and migrations are easier to access without needing a costly full-time hire.
Your business keeps running smoothly even when your primary IT person is unavailable, on leave, or off-duty.
We agree the split with you and review it regularly, ensuring no tasks or tickets fall between the cracks.
Services
Extra capacity for busy periods, holidays and sickness cover. See our IT Support page.
Monitoring, endpoint protection and firewall management. See Cyber Security and Network Security.
Tested backups and robust recovery plans. See Backup & Disaster Recovery.
Microsoft 365 and Azure support, seamless migration and cloud administration. See Cloud Solutions.
Secure, consistent management and configuration of laptops, desktops and mobile devices. See Device Management.
Migrations, office moves and large-scale rollouts completed on time with minimal disruption. See Project Delivery.
Roadmaps, strategic policies and an in-depth review of your technical environment. See IT Consultancy and Technology Audits.
Our Process
1
We review your security, backups, devices and systems, and send a plain-English report with clear next steps. The check is valued at £950 and is free for you. Book your IT Health Check.
2
We decide together which tasks stay in-house and which we take on, so your team knows exactly where support starts and ends.
3
We support your team day to day and meet regularly to review priorities, tickets and upcoming projects.
Why Sprint
Over 25 years of commercial IT experience supporting and protecting growing businesses across the UK.
Long-term relationships built on trusted, reliable service and proactive IT management.
Our engineers are UK-based, with local offices in London, Billericay and Leigh-on-Sea for prompt on-site support.
Certified partnerships with leading security and cloud technology providers including WatchGuard, Sophos and Microsoft.
Straightforward guidance, honest recommendations and clear advice, without the confusing technical jargon.
FAQs
Managed IT support means we are your complete IT department. Co-managed means we work alongside your in-house team, adding capacity, specialist skills and cover for busy periods. Our free IT Health Check will show which fits.
Yes. We cover what is hard for one person alone, such as out-of-hours support, projects and specialist skills. Your internal person stays the first contact for your staff.
No. We work alongside your team and agree the split together before we start. Your team keeps the business relationships and the decisions only they can make; we take on the work that’s stretched or specialist.
You do. During the health check and onboarding, we agree which tasks stay in-house and which we take on. We review that split regularly, so it keeps pace as your business grows.
Yes. Our engineers work within your security policies and access controls, and we review these with you regularly. Our Cyber Security and Cyber Essentials services can help you put the right controls in place.
Pricing depends on the number of users, the services you choose and the level of support you need. The free IT Health Check gives us the detail we need to give you a clear quote, with no hidden extras.
We support businesses across London, Essex and Billericay. Find out more about our managed IT support in London and managed IT support in Essex.
Book your Free IT Health Check, worth £950 and get a clear plan for your IT.
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