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IT Support for Care Services

IT Support for Care Services That Keeps Your Residents’ Data Safe, Your Systems Compliant, and Your Care Uninterrupted.

From residential care homes to domiciliary and supported living providers, we deliver managed IT, cyber security, and cloud solutions built around the realities care providers face – DSPT compliance, sensitive resident data, and systems that can’t go down mid-shift – backed by 25+ years of experience and 200+ five-star reviews.

Book Your Free IT Healthcheck

A no-obligation 30-minute review of your IT setup – security, DSPT/compliance readiness, software ecosystem, and backup processes.

We come to you across London & Essex – no obligation, no pressure.

25+years supporting regulated UK care providers
200+five-star client reviews
20%up to more affordable than London-based IT support companies
24/7monitoring and rapid response

We speak your industry’s tech stack

Care providers don’t run on generic office software. We support and secure the platforms your team already relies on, including:

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Person Centred Software / Nourish

Digital care planning and resident records

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CarePlanner / Access Care

Rostering, scheduling, and domiciliary visit management

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NHS Data Security and Protection Toolkit (DSPT)

The compliance framework your systems need to meet

Sage / Xero

Payroll, invoicing, and local authority billing

Microsoft 365 & Azure

Email, file storage, and collaboration, configured to your compliance requirements

We don’t ask you to change how your firm works. We build IT support and security around the platforms you’ve already chosen.

The IT risks care providers are carrying right now

33%Of care providers reported a cyber incident or unsuccessful attack in the last 3 years – and the sector’s low digital maturity means many more likely go undetected.1
79,404People’s data exposed and a £3.07m ICO fine when a major care management software provider was hit by ransomware traced back to a missing security patch and a lack of MFA.2
No end in sight“No real end in sight” – how one Leicester care home group described payroll disruption after a cyber incident left staff unpaid and hundreds of thousands of pounds delayed.3

Sources: (1) DHSC, Understanding the State of Cyber Security in Adult Social Care. (2) ICO Monetary Penalty Notice, Advanced Computer Software Group Ltd, 27 March 2025. (3) National Care Forum, Care Homes at Increased Risk from Cyberattacks.

IT support built around how care providers actually operate

Sprint Integration provides fully managed IT support, cyber security, and cloud infrastructure designed to meet the compliance and safeguarding standards care providers are held to – without slowing your team down.

DSPT-aware IT management

Infrastructure and processes aligned to the NHS Data Security and Protection Toolkit and CQC expectations around data security and record-keeping.

Resident and patient data protection

Advanced cyber security built around the sensitive personal, medical, and financial data care providers hold on residents and staff.

Secure cloud & remote access

Microsoft 365 and Azure environments configured for secure, compliant working across homes, offices, and mobile care teams.

Backup & disaster recovery

Tested recovery plans so care plans, rosters, and resident records are protected, not just backed up and hoped for.

Payroll & scheduling continuity

Resilient systems so rostering, visit scheduling, and payroll keep running – a missed shift or delayed payslip isn’t an option in care.

Dedicated engineers and a named Project Manager

Support from people who understand safeguarding, compliance, and the pressures of frontline care, with a Relationship Manager included for larger teams.

Trusted by multi-site and care services businesses across Essex, London, and the South East

Aspar Pharmaceuticals

Microsoft 365 Implementation · Hertfordshire (East of England)

Care Services Industry

The challenge

Aspar Pharmaceuticals had long relied on legacy systems for communication and collaboration. As their workforce grew more dynamic and the business environment became increasingly digital-first, these tools’ limitations became clear. Staff across departments needed more integrated, agile, and secure tools to support daily operations, and leadership identified Microsoft 365 as the platform to modernise their work environment and improve collaboration, both internally and with external partners.

What Sprint did

Sprint Integration took a consultative approach from the outset, meeting with management across every department to understand not just the explicit requirements but the underlying business drivers and pain points. Rather than a “big bang” migration, Sprint recommended a phased rollout: starting with migration preparation and a hybrid Server-to-M365 connection, followed by a pilot phase with cross-functional test users, a department-by-department rollout with dedicated training and support, and finally full integration with workflow optimisation. Regular progress meetings, in-person workshops, and two-way feedback channels kept staff informed and engaged throughout.

The results
HybridSeamless M365 and Server integration
PhasedImplementation strategy with zero downtime
100%Focus on user empowerment and productivity

What Our Client Says

Cooper Paul Case Study Video

Everything a regulated firm needs from its IT partner

IT Support

Unmatched day-to-day support for financial services teams of all sizes.

Cyber Security & Endpoint Protection

Advanced protection built for firms handling sensitive client data.

Cloud Solutions

Secure, compliant Microsoft 365 and Azure environments.

Cyber Essentials Accreditation

Support achieving and maintaining Cyber Essentials and Cyber Essentials Plus.

Backup & Disaster Recovery

Tested continuity planning to protect client data and trading operations.

Connectivity

Reliable broadband, VoIP, and leased lines to keep your firm online.

Trusted by 200+ businesses across London & Essex

Cyber Essentials
Cyber Essentials Plus
GDPR-aligned practices
DSPT-aware infrastructure
Sprint Integration E-Book

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Questions care providers ask us

Do you have experience working with care homes and care providers?

Yes. We work with residential care homes, domiciliary care agencies, and supported living providers, building IT infrastructure and processes that support the safeguarding, compliance, and data-handling standards these organisations are expected to meet.

Can you help us meet the NHS Data Security and Protection Toolkit (DSPT) requirements?

Yes. We configure and manage your infrastructure with DSPT and CQC expectations in mind, and provide the documentation and reporting evidence you need when it’s time to complete your annual submission.

What happens if we’re hit by a cyber attack or data breach?

Our cyber security services are built to prevent incidents before they happen, with 24/7 monitoring and rapid response. If an incident does occur, our backup and disaster recovery processes are tested to get care plans, rosters, and records back online with minimal disruption.

Do you offer IT support for small care providers, or just larger groups?

We support small care providers (5–200 employees), from single sites to multi-home groups, across London, Essex, and the wider South East. Our flexible, scalable solutions grow with your business.

How much does managed IT support cost for a care provider?

Pricing typically ranges from £45 to £75 per user, per month, depending on the level of support required, whether cyber security services are included, and whether a Microsoft Office/365 package is bundled in.

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