IT support that protects your guests’ data, your payment systems, and your reputation.
From boutique hotels to multi-site restaurant groups, we deliver managed IT, cyber security, and connectivity built around the realities of hospitality — POS systems, guest Wi-Fi, and payment data that can never go down — backed by 25+ years of experience and 200+ five-star reviews.
A no-obligation 30-minute review of your IT setup — security, connectivity, POS systems, and backup processes.
We come to you across London & Essex — no obligation, no pressure.
25+years supporting UK hospitality and leisure businesses
200+five-star client reviews
20%up to more affordable than London-based IT support companies
24/7monitoring and rapid response
We know the systems your business already runs on
We speak your industry’s tech stack
Hospitality businesses run on a mix of guest-facing and back-office systems that a generic IT provider often doesn’t understand. We support and secure the platforms your team already relies on, including:
🖥️
EPOS systems (Toast, Lightspeed, Square)
Till, ordering, and payment processing
🏨
Property Management Systems (Opera, RMS)
Bookings, check-in/out, and room management
📶
Guest Wi-Fi networks
Segmented, secure connectivity that doesn’t put your back-office systems at risk
📅
Booking platform integrations
Booking.com, Expedia, and direct-booking engines
&
Microsoft 365 & Azure
Email, reservations admin, and head-office collaboration
We don’t ask you to change how your venue works. We build IT support and security around the platforms you’ve already chosen.
The IT risks hospitality businesses are carrying right now
60%Of hotel cyberattacks (2025 est.) stem from vulnerabilities in connected POS/IoT devices.1
£2.88MAverage cost of a data breach in hospitality — up from £2.71M in 2023.2
32%Of 2025 cyberattacks linked to unpatched, outdated software.3
Sources: (1) Industry POS/IoT threat research, 2025. (2) IBM Cost of a Data Breach Report, hospitality segment. (3) Sector vulnerability analysis, 2025.
IT support built around how hospitality businesses actually operate
Sprint Integration provides fully managed IT support, cyber security, and connectivity designed for how hospitality businesses actually run — guest-facing systems, payment data, and zero tolerance for downtime during service.
PCI DSS-aligned payment security
Protecting card payment systems and guest data to the standards your processor and insurer expect.
Segmented guest Wi-Fi
Guest networks kept separate from till, booking, and back-office systems, reducing your exposure.
POS & PMS uptime
Monitoring and rapid response so a till or booking system going down mid-service isn’t a crisis.
Backup & disaster recovery
Tested recovery plans so booking data and guest records survive a hardware failure or attack.
Cyber security for a high-risk sector
Endpoint protection, phishing defence, and monitoring built for an industry that handles large volumes of guest payment data.
Dedicated engineers and a named Project Manager
Support from people who understand multi-site hospitality operations, with a Relationship Manager included for larger groups.
Trusted by multi-site businesses across the UK and Europe
Cooper Paul
Chartered Accountancy · Loughton, Essex
Chartered Accountancy
The challenge
As a well-established accountancy firm, Cooper Paul relied heavily on their on-premises systems for core business applications, data processing, and client support. However, their aging infrastructure was struggling to keep pace with their growth. Internal network performance constraints were creating severe bottlenecks, threatening daily productivity. Furthermore, limited visibility into network health meant issues couldn’t be proactively addressed, and as a client-facing firm, they couldn’t afford the downtime risks associated with upgrading their legacy hardware.
What Sprint did
Sprint Integration designed a targeted, high-performance infrastructure upgrade meant to eliminate constraints without disrupting operations. The approach included deploying two new enterprise-grade network switches interconnected with a high-speed 10Gbps fibre link to completely remove switching bottlenecks. Sprint also installed a 10Gbps network adapter within their key on-premise server, implemented advanced network monitoring tools for complete proactive visibility, and scheduled the entire upgrade outside of standard business hours to ensure absolutely no disruption to staff or clients.
0Downtime during transition and hardware replacement
100%Security support restored and future-proofed
Our services
Everything a hospitality business needs from its IT partner
IT Support
Unmatched day-to-day support for hospitality teams across venues and head office.
Cyber Security & Endpoint Protection
Advanced protection built for businesses handling guest payment data at scale.
Cloud Solutions
Secure Microsoft 365 and Azure environments for multi-venue collaboration.
Cyber Essentials Accreditation
Support achieving and maintaining Cyber Essentials and Cyber Essentials Plus.
Backup & Disaster Recovery
Tested continuity planning to protect booking data and guest records.
Connectivity
Reliable broadband, guest Wi-Fi, VoIP, and leased lines across every venue.
What our clients say
Trusted by 300+ businesses across London & Essex
★★★★★
Sprint understands our business needs and consistently provides reliable IT support with quick response times. Their team is responsive, highly knowledgeable, and has become an essential partner to our business.
JF
Jason Firth
★★★★★
We have been working with Sprint for a number of years now and have always been very happy with the service they provide. They look after all of our infrastructure, cyber security, and IT support, and throughout that time they have consistently delivered a proactive, reliable and professional service.
GH
Graham Hoy
★★★★★
From the moment we were informed that we needed PC updates to the installation process — incredibly smooth, informative, and seamless. Sprint is an integral part of our business.
JW
Julie W.
Cyber Essentials Cyber Essentials Plus GDPR-aligned practices PCI DSS-aware infrastructure
FAQ
Questions hospitality businesses ask us
Do you have experience working with hotels, restaurants, or hospitality groups?
Yes. We support venues from independent restaurants to multi-site hospitality groups, building IT around POS uptime, guest Wi-Fi, and payment security.
How do you keep guest Wi-Fi separate from our payment systems?
We segment your network so guest browsing never touches your till, booking, or back-office systems — reducing risk without affecting the guest experience.
What happens if our till or booking system goes down during service?
We build resilience and rapid-response support in from the start, so a system failure at peak service gets fixed fast, not left to disrupt trade.
Do you offer IT support for single venues, or just multi-site groups?
We support hospitality businesses of all sizes across London, Essex, and the South East, with flexible, scalable solutions.
How much does managed IT support cost for a hospitality business?
Pricing typically ranges from £45 to £75 per user, per month, depending on support level, cyber security inclusion, and whether Microsoft 365 is bundled in.
Ready for IT that protects your guests, your payments, and your reputation?
Book a free IT Healthcheck and see exactly where your current setup stands.