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IT Support for Hospitality Businesses

IT Support for Hospitality in Essex, London, and Billericay that protects guest data, payments, and reputation.

From boutique hotels to multi-site restaurant groups, we deliver managed IT services in London and Essex built around the realities of hospitality: POS systems, guest Wi-Fi, and payment data that can never go down. Backed by 25+ years of experience and 200+ five-star reviews.

Book Your Free IT Healthcheck

A no-obligation 30-minute review of your IT setup — security, connectivity, POS systems, and backup processes.

We come to you across London & Essex — no obligation, no pressure.

25+years supporting UK hospitality and leisure businesses
200+five-star client reviews
20%up to more affordable than London-based IT support companies
24/7monitoring and rapid response

We speak your industry’s tech stack

Hospitality businesses run on a mix of guest-facing and back-office systems that a generic IT provider often doesn’t understand. We support and secure the platforms your team already relies on, including:

🖥️

EPOS systems (Toast, Lightspeed, Square)

Till, ordering, and payment processing

🏨

Property Management Systems (Opera, RMS)

Bookings, check-in/out, and room management

📶

Guest Wi-Fi networks

Segmented, secure connectivity that doesn’t put your back-office systems at risk

📅

Booking platform integrations

Booking.com, Expedia, and direct-booking engines

&

Microsoft 365 & Azure

Email, reservations admin, and head-office collaboration

We don’t ask you to change how your venue works. We build IT support and security around the platforms you’ve already chosen.

The IT risks hospitality businesses are carrying right now

60%Of hotel cyberattacks (2025 est.) stem from vulnerabilities in connected POS/IoT devices.1
£2.88MAverage cost of a data breach in hospitality — up from £2.71M in 2023.2
32%Of 2025 cyberattacks linked to unpatched, outdated software.3

Sources: (1) Industry POS/IoT threat research, 2025. (2) IBM Cost of a Data Breach Report, hospitality segment. (3) Sector vulnerability analysis, 2025.

IT support built around how hospitality businesses actually operate

Sprint Integration provides fully managed IT support, cyber security, and connectivity designed for how hospitality businesses actually run — guest-facing systems, payment data, and zero tolerance for downtime during service.

PCI DSS-aligned payment security

Protecting card payment systems and guest data to the standards your processor and insurer expect.

Segmented guest Wi-Fi

Guest networks kept separate from till, booking, and back-office systems, reducing your exposure.

POS & PMS uptime

Monitoring and rapid response so a till or booking system going down mid-service isn’t a crisis.

Backup & disaster recovery

Tested recovery plans so booking data and guest records survive a hardware failure or attack.

Cyber security for a high-risk sector

Endpoint protection, phishing defence, and monitoring built for an industry that handles large volumes of guest payment data.

Dedicated engineers and a named Project Manager

Support from people who understand multi-site hospitality operations, with a Relationship Manager included for larger groups.

Trusted by legal practices across London, Essex and the South East

IMA (Institute of Mathematics and its Applications)

Office Relocation · Southend, Essex

Hospitality Industry

The challenge

IMA’s existing office, a converted bootmaker’s workshop with separate rooms, no longer suited hybrid working. The layout isolated on-site staff and limited collaboration on office days. Moving to a more open space meant shifting from fixed desktops to a full laptop fleet with desk docks, better WiFi, and hot-desking support, alongside a full IT estate move and new collaboration tools.

What Sprint did

Sprint Integration was involved from the earliest planning stages, helping choose the new office’s internet connectivity and desk layout before the lease was even signed. The entire IT estate, servers, switches, routers, and computers, was moved in a single Friday with just three hours of downtime, ready for Monday. Every user was migrated to new laptops via the Microsoft Cloud and SonicWall VPN, with new docks installed at each desk for full hot-desk flexibility, plus a conference room and digital signage for larger meetings.

The results
50 YearsCoordinating CPD, training, and advocacy for mathematicians
3 HoursDowntime moving the entire IT estate to the new office
WiFi 7Full high-speed wireless coverage across the new office

What Our Client Says

Cooper Paul Case Study Video

Everything a regulated firm needs from its IT partner

IT Support

Unmatched day-to-day support for financial services teams of all sizes.

Cyber Security & Endpoint Protection

Advanced protection built for firms handling sensitive client data.

Cloud Solutions

Secure, compliant Microsoft 365 and Azure environments.

Cyber Essentials Accreditation

Support achieving and maintaining Cyber Essentials and Cyber Essentials Plus.

Backup & Disaster Recovery

Tested continuity planning to protect client data and trading operations.

Connectivity

Reliable broadband, VoIP, and leased lines to keep your firm online.

Trusted by 300+ businesses across London & Essex

Cyber Essentials
Cyber Essentials Plus
GDPR-aligned practices
PCI DSS-aware infrastructure
Sprint Integration E-Book

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Questions hospitality businesses ask us

Do you have experience working with hotels, restaurants, or hospitality groups?

Yes. We support venues from independent restaurants to multi-site hospitality groups, building IT around POS uptime, guest Wi-Fi, and payment security.

How do you keep guest Wi-Fi separate from our payment systems?

We segment your network so guest browsing never touches your till, booking, or back-office systems — reducing risk without affecting the guest experience.

What happens if our till or booking system goes down during service?

We build resilience and rapid-response support in from the start, so a system failure at peak service gets fixed fast, not left to disrupt trade.

Do you offer IT support for single venues, or just multi-site groups?

We support hospitality businesses of all sizes across London, Essex, and the South East, with flexible, scalable solutions.

How much does managed IT support cost for a hospitality business?

Pricing typically ranges from £45 to £75 per user, per month, for businesses with 5 to 200 employees, depending on support level, cyber security inclusion, and whether Microsoft 365 is bundled in.

Book a Free IT Healthcheck

Download the Cooper Paul case study

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