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IT Support for Manufacturing

IT support for manufacturing in Essex and London that keeps production running and data secure.

From precision engineering to food production and industrial fabrication, we deliver IT services for manufacturing across Essex, London, and Billericay, covering managed IT, cyber security, and connectivity, built around the realities manufacturers face: production uptime, converging IT and OT systems, and supply chains that can’t afford disruption. Backed by 25+ years of experience and 200+ five-star reviews.

Book Your Free IT Healthcheck

A no-obligation 30-minute review of your IT setup – security, OT/IT boundary, software ecosystem, and backup processes.

We come to you across London, Essex and the South East – no obligation, no pressure.

25+years supporting UK manufacturing businesses
200+five-star client reviews
20%up to more affordable than London-based IT support companies
24/7monitoring and rapid response

We speak your industry’s tech stack

Manufacturers don’t run on generic office software. We support and secure the platforms your team already relies on, including:

Sage 200 / SAP Business One

ERP, production planning, and stock control

🖥️

Microsoft Dynamics 365 Business Central

Finance, operations, and supply chain management

📊

MES & SCADA systems

Production monitoring and shop-floor control

🏭

NetSuite / Epicor

Manufacturing resource planning for larger operations

Microsoft 365 & Azure

Email, file storage, and office-to-shop-floor collaboration

We don’t ask you to change how your firm works. We build IT support and security around the platforms you’ve already chosen.

The IT risks manufacturers are carrying right now

78%Of UK manufacturers experienced a cyber incident in the past year, with over half suffering direct financial loss.1
£1.9B£1.9 billion economic impact when a major UK car manufacturer’s production was halted for five weeks after a cyber attack – the most economically damaging cyber event in British history.2
2,073Ransomware attacks hit UK industrial organisations in the 12 months to March 2026, making manufacturing the most targeted sector in the country.3

Sources: (1) ESET, UK Manufacturing Cyber Security Survey 2026. (2) Cyber Monitoring Centre, Jaguar Land Rover cyber incident assessment. (3) NCC Group, ransomware threat monitoring data.

IT support built around how manufacturers actually operate

Sprint Integration provides fully managed IT support, cyber security, and connectivity designed for how manufacturing businesses actually run – production lines that can’t stop, converging IT and OT systems, and supply chains under constant pressure.

Production uptime protection

Resilient connectivity and rapid-response support so planning systems, ERP, and shop-floor connectivity stay online when the line is running.

IT/OT boundary security

Network segmentation and monitoring that keeps office systems and production environments separate, so an IT breach can’t cascade into a physical shutdown.

Supply chain & vendor risk management

Controls around third-party and supplier access, addressing one of the most common routes attackers use to reach manufacturing networks.

Intellectual property protection

Treating CAD files, formulations, and process know-how as the commercially sensitive assets they are, with controls against leaks and unauthorised access.

Backup & disaster recovery

Tested recovery plans so production data, planning systems, and order records survive a hardware failure or attack.

Dedicated engineers and a named Project Manager

Support from people who understand production environments and supply chain pressure, with a Relationship Manager included for larger teams.

Trusted by manufacturers across London, Essex and the South East

Aspar Pharmaceuticals

Microsoft 365 Implementation · Hertfordshire (East of England)

Manufacture Industry 

The challenge

Aspar Pharmaceuticals had long relied on legacy systems for communication and collaboration. As their workforce grew more dynamic and the business environment became increasingly digital-first, these tools’ limitations became clear. Staff across departments needed more integrated, agile, and secure tools to support daily operations, and leadership identified Microsoft 365 as the platform to modernise their work environment and improve collaboration, both internally and with external partners.

What Sprint did

Sprint Integration took a consultative approach from the outset, meeting with management across every department to understand not just the explicit requirements but the underlying business drivers and pain points. Rather than a “big bang” migration, Sprint recommended a phased rollout: starting with migration preparation and a hybrid Server-to-M365 connection, followed by a pilot phase with cross-functional test users, a department-by-department rollout with dedicated training and support, and finally full integration with workflow optimisation. Regular progress meetings, in-person workshops, and two-way feedback channels kept staff informed and engaged throughout.

The results
HybridSeamless M365 and Server integration
PhasedImplementation strategy with zero downtime
100%Focus on user empowerment and productivity

Everything a manufacturer needs from its IT partner

IT Support

Unmatched day – to – day support for manufacturing teams across office and shop floor.

Cyber Security & Endpoint Protection

Advanced protection built for the UK’s most targeted sector for ransomware.

Cloud Solutions

Secure Microsoft 365 and Azure environments connecting office and production.

Cyber Essentials Accreditation

Support achieving and maintaining Cyber Essentials and Cyber Essentials Plus.

Backup & Disaster Recovery

Tested continuity planning to protect production data and order records.

Connectivity

Reliable broadband, VoIP, and leased lines across every site.

Trusted by 200+ businesses across London, Essex, and the South East

Cyber Essentials
Cyber Essentials Plus
GDPR-aligned practices
NIS2-aware infrastructure

Questions manufacturing businesses ask us

Do you have experience working with manufacturing businesses?

Yes. We support precision engineering firms, food and drink producers, and industrial fabricators, building IT infrastructure around the realities of production uptime, IT/OT convergence, and supply chain pressure.

Can you help secure our operational technology (OT) as well as our office IT?

Yes. We design network segmentation and monitoring that keeps production environments separate from office systems, so a breach on one side can’t cascade into the other and halt the line.

What happens if our ERP or production systems are hit by ransomware?

Our backup and disaster recovery processes are tested specifically to protect operational systems, so an attack doesn’t mean losing planning data, stock records, or order history – and doesn’t mean days of lost production.

Do you offer IT support for small manufacturers, or just larger operations?

We support manufacturing businesses of all sizes across London, Essex and the South East, with flexible, scalable solutions that grow with your operation.

How much does managed IT support cost for a manufacturing business?

Pricing typically ranges from £45 to £75 per user, per month, depending on support level, cyber security inclusion, and whether Microsoft 365 is bundled in.

Book a Free IT Healthcheck

Download the Cooper Paul case study

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