IT support that keeps your tills running, your customer data secure, and your stores trading.
From independent shops to multi-site retail groups, we deliver managed IT, cyber security, and connectivity built around the realities of retail — POS uptime, e-commerce platforms, and customer payment data that can never go down — backed by 25+ years of experience and 200+ five-star reviews.
A no-obligation 30-minute review of your IT setup — security, POS systems, e-commerce, and backup processes.
We come to you across London & Essex — no obligation, no pressure.
25+years supporting UK retail businesses
200+five-star client reviews
20%up to more affordable than London-based IT support companies
24/7monitoring and rapid response
We know the systems your business already runs on
We speak your industry’s tech stack
Retail businesses run on a mix of in-store and online systems that a generic IT provider often doesn’t understand. We support and secure the platforms your team already relies on, including:
Stock systems that need to stay in sync across every channel
💳
Payment processing & PCI DSS
Secure handling of customer card data in-store and online
&
Microsoft 365 & Azure
Email, admin, and head-office collaboration across sites
We don’t ask you to change how your business works. We build IT support and security around the platforms you’ve already chosen.
The IT risks retail businesses are carrying right now
£270M–£440MCombined estimated impact of the 2025 M&S and Co-op ransomware attacks.1
£300MHit to M&S operating profit forecast for 2025/26 following its cyberattack.2
£4.2BEstimated annual cost of retail crime, including cyber, across the UK sector.3
Sources: (1) Industry reporting on 2025 retail ransomware incidents. (2) M&S profit forecast impact analysis. (3) British Retail Consortium.
IT support built around how retail businesses actually operate
Sprint Integration provides fully managed IT support, cyber security, and connectivity designed for how retail businesses actually run — tills, e-commerce, and customer data that can’t afford downtime.
PCI DSS-aligned payment security
Protecting card payment systems and customer data to the standards your processor and insurer expect.
POS & e-commerce uptime
Monitoring and rapid response so a till or website going down mid-trade isn’t a crisis.
Multi-site network security
Standardised, secured connectivity across every store, warehouse, and head office location.
Backup & disaster recovery
Tested recovery plans so sales, stock, and customer data survive a hardware failure or attack.
Cyber security for a high-risk sector
Endpoint protection, phishing defence, and monitoring built for an industry increasingly targeted by ransomware.
Dedicated engineers and a named Project Manager
Support from people who understand multi-site retail operations, with a Relationship Manager included for larger groups.
As a well-established accountancy firm, Cooper Paul relied heavily on their on-premises systems for core business applications, data processing, and client support. However, their aging infrastructure was struggling to keep pace with their growth. Internal network performance constraints were creating severe bottlenecks, threatening daily productivity. Furthermore, limited visibility into network health meant issues couldn’t be proactively addressed, and as a client-facing firm, they couldn’t afford the downtime risks associated with upgrading their legacy hardware.
What Sprint did
Sprint Integration designed a targeted, high-performance infrastructure upgrade meant to eliminate constraints without disrupting operations. The approach included deploying two new enterprise-grade network switches interconnected with a high-speed 10Gbps fibre link to completely remove switching bottlenecks. Sprint also installed a 10Gbps network adapter within their key on-premise server, implemented advanced network monitoring tools for complete proactive visibility, and scheduled the entire upgrade outside of standard business hours to ensure absolutely no disruption to staff or clients.
0Downtime during transition and hardware replacement
100%Security support restored and future-proofed
Our services
Everything a retail business needs from its IT partner
IT Support
Unmatched day-to-day support for retail teams across stores, warehouses, and head office.
Cyber Security & Endpoint Protection
Advanced protection built for businesses handling customer payment data at scale.
Cloud Solutions
Secure Microsoft 365 and Azure environments for multi-site retail collaboration.
Cyber Essentials Accreditation
Support achieving and maintaining Cyber Essentials and Cyber Essentials Plus.
Backup & Disaster Recovery
Tested continuity planning to protect sales, stock, and customer data.
Connectivity
Reliable broadband, VoIP, and leased lines across every store and warehouse.
What our clients say
Trusted by 200+ businesses across London & Essex
★★★★★
Sprint understands our business needs and consistently provides reliable IT support with quick response times. Their team is responsive, highly knowledgeable, and has become an essential partner to our business.
JF
Jason Firth
★★★★★
We have been working with Sprint for a number of years now and have always been very happy with the service they provide. They look after all of our infrastructure, cyber security, and IT support, and throughout that time they have consistently delivered a proactive, reliable and professional service.
GH
Graham Hoy
★★★★★
From the moment we were informed that we needed PC updates to the installation process — incredibly smooth, informative, and seamless. Sprint is an integral part of our business.
JW
Julie W.
Cyber Essentials Cyber Essentials Plus GDPR-aligned practices PCI DSS-aware infrastructure
FAQ
Questions retail businesses ask us
Do you have experience working with retail businesses?
Yes. We support retailers from independent shops to multi-site groups, building IT around POS uptime, e-commerce platforms, and payment security.
How do you help protect against the kind of attacks that hit M&S and Co-op in 2025?
We put layered defences in place — endpoint protection, phishing defence, access controls, and monitoring — specifically designed to reduce the risk of the ransomware and third-party access issues behind those incidents.
What happens if our till or website goes down during trading hours?
We build resilience and rapid-response support in from the start, so a system failure at peak trade gets fixed fast, not left to disrupt sales.
Do you offer IT support for single stores, or just multi-site retail groups?
We support retail businesses of all sizes across London, Essex, and the South East, with flexible, scalable solutions.
How much does managed IT support cost for a retail business?
Pricing typically ranges from £45 to £75 per user, per month, depending on support level, cyber security inclusion, and whether Microsoft 365 is bundled in.
Ready for IT that keeps your tills running and your customer data secure?
Book a free IT Healthcheck and see exactly where your current setup stands against the risks retail businesses face today.