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IT Support • Managed IT Support

Managed IT Support Services for Growing Businesses

Proactive IT support that keeps your business running. We monitor, manage and protect your IT, so your team can focus on work, not technology problems. Fixed monthly pricing, UK-based engineers and support from people who know your business.

★★★★★
200+ Five star reviews
25+ yrs
Experience
90%
Client Retention

The basics

What Is Managed IT Support?

Managed IT support means handing the day-to-day running of your IT to a dedicated team for a fixed monthly fee. Instead of calling someone when things break, we monitor your systems around the clock and fix problems before they slow you down.

You get your own IT department, without the cost of hiring one.

What’s Included

What’s Included in Our Managed IT Support

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Helpdesk Support, Remote and On-Site

Fast help from UK-based engineers by phone, email, or remote access, with on-site visits when you need them.

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24/7 Monitoring and Maintenance

We monitor your network, servers, and devices around the clock, applying updates and spotting issues before they cause downtime.

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Cyber Security and Endpoint Protection

Antivirus, firewall management, and security updates to keep your business protected from threats.

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Microsoft 365 and Cloud Management

User setup, licensing, email and cloud support, all managed for you.

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Backup and Disaster Recovery

Your data backed up and recoverable, so a failure never stops your business.

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Asset and Licence Management

A clear record of your hardware, software, and licences, so nothing expires or goes missing.

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Account Management and IT Reviews

Dedicated account management and regular reviews to plan upgrades, budgets and your IT roadmap.

Our Process

How It Works

1

Free IT Health Check

We review your systems, security and backups, then give you a plain-English report with clear next steps. Worth £950, free.

2

Tailored Support Plan

We recommend the right level of support for your business size, risks, and budget, with a fixed monthly price.

3

Smooth Onboarding

We document your setup, install our monitoring tools, and fix urgent issues, with minimal disruption to your team.

4

Proactive Support, Every Day

Your team gets fast help when they need it, while we monitor, patch, and protect your IT in the background.

5

Regular Reviews

We meet regularly to review performance, plan upgrades, and keep your IT aligned with your business goals.

How Much Does Managed IT Support Cost?

Our managed IT support typically costs £45 to £75 per user, per month, for businesses with 5 to 200 users. Your price depends on the level of support, your security needs, and your Microsoft 365 package.
No hidden fees and no surprise bills. Just one predictable monthly cost.

Why Sprint

Why Choose Sprint Integration for Managed IT Support?

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25+ Years of IT Expertise

We’ve supported UK businesses for over 25 years, with a 90% client retention rate.

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UK-Based Engineers, Local Offices

Our engineers are based in the UK, with offices in London, Billericay and Leigh-on-Sea for fast on-site support.

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Proactive, Not Reactive

We fix problems before they become downtime, rather than waiting for something to break.

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Security Built In

Cyber security is part of everything we do, not an add-on. We also help you achieve Cyber Essentials and Cyber Essentials Plus.

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Trusted Technology Partners

We work with leading vendors including Sophos, WatchGuard and Dell.

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Plain English, No Jargon

Clear advice and honest recommendations, so you always know what you’re paying for and why.

Managed IT Support Across London, Essex and Billericay

We support businesses with 5 to 200 employees across London, Essex and the South East, including managed IT support in London, managed IT support in Essex and IT support in Billericay.

We work across 20+ industries, including financial services, legal, construction and hospitality.

Managed IT Support in Action

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Cooper Paul: Zero downtime during a hardware transition for this chartered accountancy firm
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Institute of Mathematics and its Applications: Office relocation and a mobile-first workplace
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Alpi UK Ltd: Multi-site WatchGuard firewall migration
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Aspar Pharmaceuticals: Phased Microsoft 365 rollout

FAQs

Managed IT Support FAQs

What is included in managed IT support?

Helpdesk support, 24/7 monitoring, security updates, Microsoft 365 and cloud management, backups, asset and licence management, and regular IT reviews, all for a fixed monthly fee.

How much does managed IT support cost?

Typically £45 to £75 per user, per month, depending on your support level, security needs and Microsoft 365 package.

What size businesses do you support?

We work with businesses of 5 to 200 employees across London, Essex and the South East.

Do you offer on-site support?

Yes. Most issues are fixed remotely, and our engineers visit on site when needed from our offices in London, Billericay and Leigh-on-Sea.

Is managed IT support better than break-fix support?

For most businesses, yes. Break-fix only helps after something goes wrong. Managed IT support prevents problems, reduces downtime and gives you predictable costs.

How do we get started?

Managed IT service providers (MSPs) support UK small businesses with technical assistance, cyber security, Microsoft 365, cloud solutions, backups and network management.

Sprint Integration offers tailored managed IT support for businesses with 5 to 200 users across London, Essex and the South East, with UK-based engineers, proactive monitoring and predictable monthly costs.

Ready for IT Support That Just Works?

Book your Free IT Health Check, worth £950 and get a clear plan for your IT.